Phoenix Transportation simplifies toll payments and the dispute process with PrePass.
1998
“Because our drivers like PrePass so much, I know they want to do everything they can to keep it in their trucks. That helps us keep our fleet safety scores where they need to be and keeps them happy.”
- Weigh Station Bypass
- Toll Payment Service
We want to help.
Phoenix Transportation simplifies toll payments and the dispute process with PrePass.
Mark Barnes,
Vice President of Safety and Recruiting
INDUSTRY
Dry Van and Flatbed Freight
COMPANY SIZE
120 tractors, 13 owner-operators, 300 trailers, 150 employees
LOCATION
Georgetown, KY
PP CUSTOMER
Since 1998
PREPASS SERVICES
- Weigh Station Bypass
- Toll Payment Service
BUSINESS NEEDS
Toll statements from multiple agencies, incorrect charges and toll disputes were becoming increasingly complex and time consuming.
BUSINESS SOLUTION
PrePass Plus combines weigh station bypass with the toll payment service using one transponder and one bill.
BUSINESS RESULTS
The company spends less time reconciling toll statements and disputing charges. Drivers also spend less time waiting at scale houses, saving money while improving driver satisfaction.
Phoenix Transportation has been a PrePass customer for about 20 years. Mark Barnes, the company’s vice-president of safety and recruiting, knows better than most people what it’s like to have the convenience of weigh station bypassing and toll payment services – and then suddenly being without both.
That’s because there was a nearly two-year period when the Georgetown, Kentucky fleet had discontinued PrePass Plus. According to Barnes, this made managing tolls for himself and the other 150 employees, “pretty cumbersome to manage on our own.”
“We were in desperate need of getting our Compliance Safety and Accountability (CSA) scores better,” Barnes said. “So we dropped PrePass entirely. This would force our drivers to go into the scales and hopefully get clean inspections to help raise our score.”
“Because our drivers like PrePass so much, I know they want to do everything they can to keep it in their trucks. That helps us keep our fleet safety scores where they need to be and keeps them happy.
We want to help.
Call and speak with one of our U.S.-based customer service representatives to get started.