If you were previously working for a company that provided PrePass transponders and you were not directly billed from PrePass, simply return your transponder(s) to the prior company. If you have your own PrePass account, you will need to submit a new application and copies of your new operating credentials so that your account can be updated.

For assistance, please contact the PrePass Service Center at 1-800-PREPASS (1-800-773-7277).