When a trucking company has drivers who are happy and satisfied, that usually means it also has, depending on how you look at it, a high driver retention rate.
Now any smart fleet will tell you this helps them save money, because recruiting and training new drivers isn’t cheap. In fact, for some trucking companies, it represents a significant expense.
However, for Arizona-based carrier intermodal ocean container transporter Duncan & Son Lines, they don’t have to worry about this much. One reason, according to the company’s chief operating officer Steve Hitchcock, is because they use PrePass for weigh station bypassing.
He says PrePass keeps drivers happy because it means when they travel between the Phoenix, Arizona area and the Ports of Los Angeles and Long Beach – where most of the company’s trucks operate and there can be long delays – PrePass helps their trucks roll by weigh stations, avoiding long lines of traffic.
This saves drivers’ time while saving the company money, by spending less on fuel. Plus, PrePass makes Duncan & Sons more efficient, because fewer delays mean less appointments they have to reschedule at the nation’s busiest port complex.
“We can say it’s about truck efficiency, keeping the wheels rolling, utilization and all those kinds of things, but at the end of the day, it really comes down to driver satisfaction and them not sitting in another line,” Hitchcock says in this new case study.
Download this new case study about how PrePass is paying dividends for this carrier and you’ll too will see how it can save your trucking company time and money. And who knows, it may also improve your drivers’ satisfaction and lower your driver turnover rate, just like it does for Duncan & Son Lines.
