Our Customer Care center is based in Sandy, Utah and proudly staffed with representatives committed to your success and safety out on the road. We’re available Monday through Friday, 6am – 6pm (Mountain Standard time). Don’t be shy. Give us a call! 1-800-773-7277.

Superior product knowledge

Our Customer Care team members know the ins and outs of every PrePass product and service. If you’re wondering what will work best for your individual needs, we can point you in the right direction.

Industry leading analytics and reporting tools

Get the in-depth facts about your truck or fleet and see why you might be receiving more red lights than green. Learn how to use inspection data to keep improving what you’re already doing well. Our Customer Care team can walk you through the basics.

Compassion and patience

In a hectic, time-crunched world, when things go wrong we all appreciate someone with a friendly, knowledgeable voice on the other end of the phone. We’re ready to listen and work with you to find solutions.

Strong customer service culture

When you’re dedicated to highway safety and making life easier for truckers, it’s easy to love your job. We do, so we’re fully committed to serving our customers. We’ll do what it takes to make things right.