PrePass / About Us


Contact Us

Business Hours

    Customer Service (Mountain Standard Time)

  • Monday-Friday: 6 a.m. to 6 p.m.
  • Billing (Mountain Standard Time)

  • Monday-Friday: 6 a.m. to 4 p.m.

North America’s Most Reliable and Most Widely Utilized
Bypassing & Toll Payment Services


Our Mission

HELP Inc. is the non-profit public/private partnership that offers the PrePass suite of services. HELP’s mission is to create safer highways for everyone, to allow qualified carriers to save time, fuel and money and to be the recognized leader in developing solutions that promote safety and efficiency in freight movement by trucks. Learn More

What We Do

PrePass allows transponder-equipped commercial vehicles from qualified fleets to bypass designated weigh stations and ports of entry throughout the nation. Pre-cleared vehicles can continue at highway speeds without having to stop. PrePass not only saves fleets time, fuel and money, but it helps create greater efficiencies for shippers and supports improved safety for all highway users.

PrePass is the most reliable and most widely utilized weigh station bypass system in North America, with PrePass-equipped sites across every corridor north to south, east to west and hundreds of places in between.

Through PrePass, over a half million commercial vehicles from qualified fleets are electronically pre-screened for compliance with federal and state safety and credential requirements. This electronic pre-screening allows them to stay on the road and bypass PrePass-equipped inspection facilities at highway speeds. Whether it is saving drivers and companies time, fuel and money at weigh stations, or keeping trucks out of the cash lanes at toll plazas with PrePass Plus, we offer best-in-class solutions for every qualified fleet operation.


We Guarantee Data Privacy

Our business model

Carriers’ PrePass data is confidential. From the beginning, PrePass data has been used only for the purpose of determining compliance with federal and state safety and credential requirements.  Learn More

The Results

About Us The Results Image

PrePass keeps the wheels rolling for over a half million trucks from qualified fleets, offering safety and efficiency for commercial vehicle operators, states and the general public.

The Federal Motor Carrier Safety Administration (FMCSA) estimates savings of $8.68 per bypass.1 Since we began compiling data in 1997, PrePass has saved carriers:

  • Nearly $5 billion in operational costs
  • More than a quarter billion gallons of fuel
  • Nearly 54 million hours of drive time

1 — Based on the FMCSA’s economic analysis and business case for motor carrier industry support of CVISN – Oct 2007

How it Works

Our values

Our in-cab transponder technology is the industry gold standard for speed, reliability, accuracy and overall ease of use. PrePass transponders are:

  • Instantaneous – providing drivers a “green light” within two seconds
  • Reliable – 99.9% accuracy is our standard
  • Easy to Use – green means “go” and red means “pull-in”

Learn More About PrePass

Most tolling agencies also rely on transponder technology, which gives PrePass Plus users the additional benefit of bypassing and paying tolls using just one transponder instead of having multiple devices mounted on the windshield.

Learn More About PrePass Plus

Where it Works

Coast to Coast, Border to Border and Growing all the Time.

For more than 20 years, we’ve continually worked to increase our service areas, helping to make PrePass a valuable solution for more carriers than ever before. By focusing on building strong relationships with our subscribing carriers and state partners, we continue to grow and work toward providing customers with services coast to coast and border to border.

Download Our Service Map